[FAQ] How to purchase
 
NO
2
Question
How do I check the status of my order ?
Answer
Please visit "my account" and find

Procedures on- "Order status" "Payment notice"-->"Payment"--->"Purchase underway"--->"Ready to ship"-->"History".

1.Order Status

Order list is placed here when you make an order.

You will received an e-mail requesting for the payment.

2.Payment notice

Please send us your payment notice through the notice form when you use the bank transfer only. For the payment by Paypal we will be informed from Paypal.

3.Payment

Upon receipt of your payment, will confirm through e-mail and order list will be located here.

4.Purchase underway

When we start to purchase it will be noticed to you by e-mail and order list will be transfered to this step. You can check the status of purchase by the mark "waiting/purchased/out-of-stock". When it delays over 3-4days due to some items on waiting you may cancel those items and request for the shipment.

5.Ready to ship

Ready to be shipped. tracking no/weight/delivery charge will be shown in the order list.

6.History

Delivery is done and account including the real delivery fee + out-of-stock's refund is settled.

7.Deposit

Credit or Debit amount for the balance from the step 6. you can request for refund of your deposit or use it for your next order.

Please feel free to inquire through Q&A for more inquiries.

 
 
Customer board
Registeration/Modify
Data/Copyright
How to purchase
How to pay
Delivery
Cancel/change/refund