Dear customers, We are going to have public holidays for Lunar New Year from 08th to 12th Feb 2013. Orders and payments will be accepted during this period while delivery, order processing will resume on 13th and Q&A on 16th Feb 2013. Best regards/Zipia.net

Dear customers/suppliers: Please note that Zipia is a distributor for about 500 suppliers who are responsible for the copyright of their own products and we do not reserve any copyright for each design/trademark. Therefore, we do not take any responsibility for fake products on our site. As we display hundreds of item weekly, there might be some products which cause problems in terms of copyright despite of our strict inspection. We will remove those problematic items upon request of copyright holders and the settlement is to be made between the claimant and the supplier. Best regards/zipia

Dear customers, Please be informed that it normally takes about 3-4days for us to prepare the shipment. But some items might not be ready in due time and then we are to cancel the unpurchased items on the 5th days from the date of payment in order to avoid the delay of shipment. The status of purchase can be monitored at "my account" and those who want to wait for all items despite of delay are kindly requested to contact us in advance. best regards/zipia

Dear customers, Please be informed that the minimum amount of order is USD300.00. best regards/zipia

Dear customers, Please be informed that we do not accept orders from Japan, China where we have our own representitives. best regards/zipia.net

Please be advised that; For the amount of order exceeds USD800.00/USD1,000.00/USD2,000.00, rewarding points (e-money)are given to the members after the confirmation of delivery. In order to receive this e-money, those who deserve this points are requested to visit "My account" --> "ready to ship" to clck the relevant order number and then click "confirm to receive" next to the close button after the receipt of shipment. The e-money will be rewarded into your E-money box accordingly which can be used in your next order but not refundable. Best regards/zipia

Dear customres, Zipia Fashion Media impliments a mileage point (e-money) policy as follows ; We offer mileage points(e-money) instead of discount. Customers are to send the payment for the full order amount first and then receive the mileage points(e-money) of 3% for +USD800.00 (excluding EMS charge) 5% for +USD1,000.00 = 7% for +USD2,000.00 = into his/her e-money box in zipia`s account to be used in next order but not to be refunded. best regards/zipia

Dear customers, We are updating the list of out-of-stock / resale / price-change on the top menu daily. Out-of-stock : Out-of-stock items. Resale : Start to sell again from the out-of-stock list. Price-change; Prices are changed because of the readjustment from our suppliers. best regards/zipia

Please write the order number in the "payment details" on the remittance application form at your bank so that we can easily identify the payment. Customers who fill this details correctly in the form do not have to send us the payment notice. best regadrs/zipia

Please be sure to write the order number in the bank`s remittance application form when you send the payment through bank so that we can easily identify the payment. best regadrs/zipia

please note that the remitter`s name on the "payment notice" must be same with the one on the transaction receipt issued by the sender` bank. Otherwise we can not identify the payment to our bank accout.

Members who want to get a refund for the deposit by paypal are requested to leave a request through our Q&A board but not to use paypal`s "request Money" as paypal tends to hold the transactions of "Request Money". We refund the deposit to member`s paypal account, the same one which was used when we received the payment but not to new account. best reagdrs/zipia

Members who want to pay through Paypal with different e-mail ID with zipia.net are requested to write in the Paypal`s memo box(message to recipient) the followings; 1.Your Zipia.net e-mail ID. 2.Zipia Order number. 3.Shipping address for your order. Paypal payment with the above details will be accepted. Your payment notice to our Q&A board is not necessary because the informations are sent to us from Paypal by e-mail. Thanks for your cooperation/zipia

Members who want to pay through Paypal are requested to register(sign-in) with the paypal`s e-mail ID. If any discrepancy with the e-mail(paypal/zipia.net`s ID) on the order sheet, Paypal makes an investigation into the transaction and hold the payment. Thanks for your cooperation./zipia

Please be advised that we accept the paypal payment on the following conditions only; 1)Sender`s paypal account must be same as the e-mail ID of Zipia.net. 2)Sender`s shipping address on paypal information must same as the one in the order list with zipia.net. These are the policies made by Paypal. If any discrepancy with the e-mail(paypal/zipia.net`s ID) on the order sheet, Paypal makes an investigation into the transaction and hold the payment. Members who can not meet the above conditions are requested to send the payment to our bank account. best regards/zipia